The podcast for business owners and professionals excited and inspired by success and focused on personal growth. If you’re someone taking action towards your dreams, this show is for you! Join us for lots of laughs and learning with Content Writer, and owner of She Built This, Emily Aborn, as she interviews successful women entrepreneurs, professionals, and those who support them who are changing the world by following their passions! One part inspiration, one part practical tips and tangibles, and many parts FUN! Learn more about She Built This by visiting: www.shebuiltthis.org Connect with host, Emily Aborn: www.emilyaborn.com
Episodes
Wednesday Jul 13, 2022
Wednesday Jul 13, 2022
Too much. Too little. Too fast. Too slow. Too much video. Too much text. Confusing. Overexplaining.
Communication is a huge piece of the puzzle when it comes to providing a great customer experience.
Join me in this week's episode with copywriter, Erin Ollila as we continue on the theme of COMMUNICATION this month and discuss the customer experience. We talk about how to strike a balance when it comes to client communication and everything to consider as you work to leave a lasting impact with the clients you serve.
We get into:
- How Erin harnesses her ADHD as a copywriting super power
- The biggest mistake Erin sees people making when considering customer experience
- Things we need to consider when it comes to customer experience from lead generation to offboarding
- Whether or not you should have a "Process" page on your website
- And more!
Connect with Erin
Learn More about Emily Aborn (host)
Learn More about She Built This
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